Question / Answer

Question / Answer


We are always open to cooperation and strive to ensure that the work of the "Pentelei" from the beginning is lucrative for you. Ten years of experience has allowed to create favorable conditions for cooperation for customers.


The order processing

1.To place an order on the pentelei.com.ua site

2.On the e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. ,

3.By the phones.


How many wedding dresses includes the minimum order?

Minimum order is three dresses. Constant customers can order even one dress at wholesale price.


How many children's dresses includes the minimum order?

For children's dresses minimum quantity for the order is 3 pieces of one model (available in different sizes).


How long does the dress sewing last?

The dress sewing lasts for 4 weeks.


Whether the changes in your models are possible?

Changes are possible, but the minimum, for example, a model can be sewn with a train or not, with or without a bolero, with or without sleeves. You can also change the skirt’s satin material on the tulle one, or vice versa. It depends on the specific of the model. and price changes depending on the changes.


Can you sew a dress according to individual sizes?

We sew dresses in the standard sizes. You can order the dress length, sleeve length, corset length. If you want the full set individual measurements, the dress swill be sewn close to the standard size.


Is it possible to sew dresses of large sizes?

Yes, we sew dresses of the large sizes, ranging from 52. The price of such products differs from the usual, often for 10 dollars. There are also models that we don’t sew in the large sizes.


Does the material replacement possible? (one is on the picture, another is in fact)?

Unfortunately, sometimes theoriginal lace are not available. Then it will be replaced with another onel, but in the same price category.


What discount can I get for the order?

Only for wedding dresses:

From 3 to 9 dresses - 3%

From 10 to 19 dresses - 4%

From 20 to 29 dresses - 5%

30 or more - 6%


Do you sell veils, wedding coats, gloves and other accessories for brides?

We sew only wedding dresses and children's models, and do not produce accessories. From accessories we can offer only the boleros and belts for wedding dresses from our models.


Are the evening dresses available and whether they can be sewn?

We do not produce the evening dresses now.


Do you have ready dresses in stock now?

We sew dresses after the payment for each client.


How and where do you deliver the goods?

Ukraine - NovaPoshta, Ukrochta, Autolux, Gunsel.

Romania - we have our own courier.

Russia - we have our own courier, delivery is made within 10 days.

Other countries - Ukrpochta (air), EMS.

The shipping cost depends on the number of dresses, their weight, as well as the price list of the carrier company.